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Server down

Subscribe to Server down 6 posts, 2 voices

 
Avatar srogers 14 posts

Hi – I have been unable to access my data since Friday. How often do you guys have this kind of down time?

 
Avatar dan 52 posts

I actually went camping with my wife and kids this weekend (first time in about 4 years). The service is apparently up now and data seems to be intact. I’ll check with our provider and see if they had any technical issues this weekend.
-Daniel

 
Avatar srogers 14 posts

Hi Dan – the service is still down for me.

 
Avatar dan 52 posts

srogers send me a support email at support@brainmurmurs.com and we’ll see what’s going on. The service is up and running so it may be a specific problem with your user account. We’ll get this handled.
-Daniel

 
Avatar srogers 14 posts

Hi Dan, I emailed for support, but no change. Thanks.

 
Avatar srogers 14 posts

That’s six days without being able to access my data. I’m now deleting the bookmark for this site from my browser. Too bad – I thought the system had promise and the iPhone application looked cool. Good luck guys – hope at some point you discover that offering a web-based service is more than writing software.